Quality Management

Quality Management - Certification System

In order to make high-quality products, we must have a good quality management system and be able to accept the test of the market, and have been constantly improving. Since 2008, IATF quality system、 ISO standardized manufacturing principles have helped us maintain a leading position in this field.

V1 Mold Technology prides itself on quality without compromise. Our skilled team of technical sales staff and qualified metrology technicians work with our customers to fully understand their needs and supply our high quality.

V1 has a complete quality control system, which has successfully achieved the certificate:

• IATF - Design and manufacture of plastic injection molds
• ISO 9001:2015 - Quality Management System 
• ISO 14001:2015 - Environmentally Responsible

IATF16949
ISO9001
ISO14001

 

V1 Customer Service

Our highly experienced team of technical sales staff are on hand to support you through the ordering process and answer any technical, logistical, and pricing queries you may have.  We are always happy to discuss how best we can fit your needs whether they are design, develop, or deliver.

Each customer is assigned a carefully chosen account manager with relevant experience in the industry. In addition, each member of the sales team is assigned a supervisor who works with them one on one to ensure the customer is provided the best service. We regularly audit our sales staff work to maintain ISO compliance and our high-quality standards.

All quotes are sent within 48 hours once full specifications for your product are understood. We will always try our utmost to expedite your order to ensure we meet your required delivery date.

We are always looking for feedback from our customers in order to improve our services. If you have any comments or complaints, contact our sales team who will be happy to offer assistance.